How do I place an order?

You can shop our full catalog online at https://sofasaversva.com or visit us in person at 2201 Bainbridge Blvd, Chesapeake, VA 23324. Browse by room, brand, or style, add items to your cart, and check out securely online. You can also call us at 7577937292 and our team will help you place your order over the phone.

Are the products on your website available in store?

Our online catalog reflects our full product offering. Most items are available for order and can be delivered directly to your home. Some items may also be on display in our showroom. If you want to see a specific piece in person before purchasing, give us a call and we'll let you know if it's currently on our floor.

Can I order by phone?

Yes. Call us at 7577937292 during business hours and one of our team members will walk you through the ordering process.

Yes. We offer delivery throughout the Chesapeake area. Delivery options, timelines, and pricing depend on your location and the items ordered. Contact us at 7577937292 for a delivery quote.

How long does delivery take?

Delivery timelines vary depending on whether the item is in stock or needs to be ordered from the manufacturer. In-stock items typically deliver within 1–2 weeks. Special orders may take 4–8 weeks. We'll provide you with an estimated delivery window at the time of purchase.

Do you offer white-glove delivery?

Yes. Our delivery team will bring your furniture into your home, place it in the room of your choice, and assemble it if required. We also remove all packaging materials.

What financing options do you offer?

We offer flexible financing plans, including options with no interest if paid in full within the promotional period. Apply in store or ask our team about pre-qualification. See our Financing Options page for details and monthly payment examples.

What payment methods do you accept?

We accept Apple Pay, Diners club, Discover, Google Pay, Mastercard, PayPal, Shopify pay, Visa, and cash in store. Financing is also available for qualifying purchases.

What is your return policy?

If you're not satisfied with your purchase, contact us within 48 hours of delivery to discuss your options. Items must be in original condition with no signs of use or damage. Custom orders and clearance items are final sale.

What if my furniture arrives damaged?

Inspect all furniture carefully at the time of delivery. If you notice any damage, note it with the delivery team and contact us immediately. We will work with you and the manufacturer to arrange a repair, replacement, or credit.

What brands do you carry?

We carry furniture from leading manufacturers including Ashley Furniture, Crown Mark, DreamCloud, Nectar, Sofa Savers. Our selection includes living room, bedroom, dining room, home office, outdoor, and mattress categories.

Do your products come with a warranty?

Most of our furniture is covered by the manufacturer's warranty, which varies by brand and product. Contact us for details or if you have a warranty claim.

Can I see your furniture in 3D before buying?

Many of our products feature 3D viewing capability, letting you see the piece from every angle right on your phone or computer. Look for the 3D Available badge on product pages. On supported devices, you can even use augmented reality to visualize the furniture in your own room.

Where are you located?

2201 Bainbridge Blvd, Chesapeake, VA 23324. We're a family-owned store proudly serving the Chesapeake area.

How can I contact you?

Call us at 7577937292 during business hours, email us at SofaSaversVA@gmail.com, or visit our Contact Us page to send a message directly.

FAQ | Sofa Savers - Chesapeake, VA

How much is delivery?

FREE curbside delivery on orders over $1,000 (within 45 minutes of our Chesapeake showroom).

Otherwise, within 45 min: Curbside $100, White Glove $150 (inside your home, assembled). 45 min to 1.5 hrs: Curbside $150, White Glove $200. Beyond that: call or text 757-793-7292 for a quote. Extra stairs $25 per flight. Pickup at the showroom is always free.

How Long?

Within one week. We reach out within 24 hours to schedule.

Same Day?

May be available. Call 757-793-7292

Haul away old sofa?

Yes. Old sofa removal is $75 with any delivery.

Need to be home?

Yes, someone 18+ present.

Brand new?

Both new (factory-sealed) and refurbished. Each listing states condition.

See in person?

2201 Bainbridge Blvd, Chesapeake. Wed–Sat 12–5, Sun 1–6.

Call ahead: 757-793-7292.

Colors?

Most: Black, Gray, Cream, Beige. Some: Olive Green, Brown, Blue, Mink, Fox Fur.

Return Policy?

New: 7 days, 15% restocking fee. Refurbished: 3-day exchange only. Damaged: 48 hrs with photos. Final Sale: no returns.

Hold a piece?

One week free. Then $50/week. Call 757-793-7292.

Military discount?

$100 off purchases over $1,200 for military, veterans, first responders.

Need appointment?

No. Walk in during hours. Call ahead to confirm piece is on display.

How to order?

sofasaversva.com, showroom, or call 757-793-7292. All major cards, Apple/Google Pay, PayPal, Shop Pay.

Financing?

Progressive Leasing: $49 down, no credit needed, 90-day early purchase. Apply at https://approve.me/s/SofaSavers/152001. Also Shop Pay Installments.

How lease-to-own works?

$49 initial. Monthly payments up to 12 mo. Pay off early via 90-day option — call (877) 898-1970 after receiving item.

Cash?

Yes, in-store and pickups.

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